Returns, Refunds and Cancellation Policy
Our return and refund/exchange policy takes into consideration the nature of the product and we will try our best to provide you the appropriate service to your satisfaction.
- All our products are not returnable and refundable in any scenario, only defective items or damaged items individually can be replaced or the cost of the product refunded. Please read the product details carefully before placing your order. You can also call us for any doubts related to size or any other specifics before placing your order on the numbers provided below.
- In cases of defective or damaged products, please contact us within 48 hours of receipt of the products by email indicated below or calling us at any of the numbers below notifying us any of any damage to the product with pics of the products received. You DO NOT NEED TO RETURN the product and you can use it for any purpose you feel fit or being bio-degradable can just be sent as compostable waste/trash. If you ordered any of our pots with Metal accessories, you may use it for any other purpose you deem fit.
If Items go missing or your order is not delivered , they will become eligible for re-shipment.
Order Cancellation:
Orders can only be cancelled before its shipped. Call us directly at any of the numbers provided below for a faster response as emails can go missing.
Email: info@sanjgreen.com
Phone Number: +91-70199 60850 or +91-97310 39861